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Twenty: The Open Source Challenger Taking on Salesforce’s CRM Empire

Open source is awesome, here’s why I am reviewing my experience with the recent usage of Twenty

Yash Bansal
3 min readNov 19, 2024

In the world of enterprise software, there’s an interesting pattern: successful proprietary products often spawn open source alternatives. MongoDB emerged as an alternative to Oracle, GitLab challenged GitHub, and Kubernetes was born from Google’s Borg. However, one major segment has remained notably resistant to open source disruption — the CRM market, dominated by Salesforce’s $200+ billion empire.

Here’s a friend only link (for reading this article without a medium membership) — https://yashbansal042.medium.com/twenty-the-open-source-challenger-taking-on-salesforces-crm-empire-07f105a0299d?sk=172b6629ba38771e6db619dddfbe3081

But Twenty, a budding startup, is ambitiously attempting to do just that.

For the past two years, Twenty has been crafting a new-generation CRM platform that is fully open source. Licensed under the permissive AGPLv3, the project has been steadily gaining traction on GitHub, gaining over 20,000 stars and 300+ developers committing in the repo in the last year.

Enter Twenty: Rethinking CRM…

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Yash Bansal
Yash Bansal

Written by Yash Bansal

100K+ views, Principal Engineer, Loves to read and write about latest tech, sometimes about life topics . Find me on Topmate - https://topmate.io/yashbansal042

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